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Hui

Hui Zhao

CRISIS COMMUNICATION | DIGITAL MEDIA

Hui

Revisiting a Social Constructionist Approach to Crisis Communication: Investigating Contemporary Crises in China

Författare

  • Hui Zhao
  • Jesper Falkheimer
  • Mats Heide

Summary, in English

The current study provides a social constructionist approach to crisis communication in the Chinese context. Crisis communication is viewed as a form of strategic communication, involving multiple stakeholders in situations that are dependent on context, space and time. This approach provides a much-needed path for investigating and understanding crisis communication practices in contemporary China. The distinct Chinese context for crisis communication, with both an authoritarian government structure and a digital transformation of society, challenges theories originally developed in the Western countries. To address this issue, this study proposes a three-theme analytical framework to examine crisis communication practices in the Chinese context: (1) an audience (or stakeholder) orientation—focusing sense-making, (2) a proactive and interactive approach—focusing communication, and (3) a community—focused approach—focusing a long-range precrisis perspective.

Avdelning/ar

  • Institutionen för strategisk kommunikation

Publiceringsår

2017-10-20

Språk

Engelska

Sidor

364-378

Publikation/Tidskrift/Serie

International Journal of Strategic Communication

Volym

11

Issue

5

Dokumenttyp

Artikel i tidskrift

Förlag

Taylor & Francis

Ämne

  • Media and Communications

Status

Published

ISBN/ISSN/Övrigt

  • ISSN: 1553-1198