The mediatized tourism city under terror: Dilemmas and strategies for destination management organisations
- Institutionen för strategisk kommunikation
- Institutionen för service management och tjänstevetenskap
The research aim in the paper is therefore to advance the knowledge of the narrative rhythm of the mediatized destination in the aftermath of an actual terror attack in contrast to a false one.
A mixed-methods approach is used to examine the event trend of online search traffic, Twitter data, and news in the aftermath of the Stockholm terror attack, and President Trump’s misleading claim of a non-existing terror attack in the city of Malmö in Sweden during 2015. Emerging narratives in different stages of the course of these events were identified and analysed. In the false case a broad range of stories emerged quickly which tried to establish a dominant narrative of the city. Whereas in the real case, the emerging narratives are more condensed and related to the event.
The study contributes with novel knowledge on the role played by disinformation in the mediatisation of cities. The study raises questions to the need and importance for destination management organisations to handle and respond to disinformation in false events.
- Social Sciences
- Social Sciences Interdisciplinary
- tourism cities
- destination management
- The geography of fear: the tourist destination in the shadow of conceptions of terror