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Full papers

Crisis4 - Full Papers for download

Dear Participants of Crisis4,

The following papers are available for downloads:

 

An-Sofie Claeys & Michaël Opgenhaffen: The intersection of theory and practice: Do crisis communication practitioners apply theoretical guidelines and what (or who) might be stopping them


Timothy Coombs & Sherry J. Holladay: Corporate use of social media during food product harm crises: Exploring the “social nature” of product recalls

 

Audra Diers-Lawson, Simona Ivanova, Yue Wan, Eleni Sotiorpoulou & Salma Al-Hajiri: Whose crisis is it anyway? Examining complexity in blame attribution and reputational risk in the airline industry

 

Aurélie De Waele, An-Sofie Claeys & Verolien Cauberghe: The organizational voice: The importance of voice pitch and speech rate in organizational crisis communication

 

Mats Eriksson & Eva-Karin Olsson: Exploring the social media logic– The case of Swedish authorities and their communication in crisis events

 

Laura Freberg, Karen Freberg & Sabrina Page: Using the Riverside situational Q-sort to assess perceptions of hazard and outrage   

 

Desiree Newhart Hill, Anna Kochigina & Nazmul Kabir Rony: Diversity and danger: Risk communication in the heartland

 

Gry Høngsmark Knudsen & Jeanette Lemmergaard: Firestorms on social media: Corporate communities and consumer slacktivism

 

Chigo Ugoalah: Quality visibility in CEO response: Connecting to authenticity following a crisis

 

Hui Zhao: The impact of contextual factors on crisis frame – Revisiting the concept of “modifier” in situational crisis communication theory

 

Sidansvarig: Erika [dot] Fransson [at] isk [dot] lu [dot] se | 2020-11-03